Job Description

Labor Relations Manager

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts: 9:00 A.M – 5:00 P.M

Duties & Responsibilities

Purpose of Position: Under general supervision of the Director of Labor Relations, participates in the administration of Labor Relations programs of the NYC Health + Hospitals. Performs related work in public employee labor relations in conduct of union management activities. Acts in compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws. Essential Duties and Responsibilities: Prepares progress reports, develops summaries and reports status of work, disciplinary and investigatory matters. Prepares analysis of impact of union requests on health care settings operations and prepares rebuttals and strategies to deal with such, including recommendations for management's counter requests prior to discussion. Investigates and processes employee grievances, prepares reports and provides recommendations for effective resolution. Serves as a Hearing Officer for grievances. Represents the Corporation, when appealed to City Office of Labor Relations and at arbitration hearings. Participates in meetings and maintains liaison with union representatives in the discussion of labor-management matters to seek resolution of Corporate or local issues. Discusses local health care settings issues and resolution with personnel-labor relations management staff. Maintains ongoing contact with health care settings representatives. Conducts labor relations research for the development of labor-management programs, and preparation of meetings. Prepares studies and reports in support of programmatic recommendations and conduct of activities of the Office of Labor Relations. Performs other related duties, as directed.

Minimum Qualifications

1. Bachelor's Degree from an accredited college or university in Personnel, Public or Business Administration, Economics, Management, Law or a related discipline; and three (3) years of progressively responsible experience in area of labor relations, including negotiation and administration of agreements of labor relations matters; or 2. A combination of training and experience, which is equivalent to "1" above. Higher-level of education may be substituted for one (1) year of experience, however only education above a Bachelor's level can be counted towards substitution for experience. Therefore, all candidates must have a minimum of a Bachelor's Degree in one of the disciplines listed in "1" above, or a closely related discipline.

NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

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